Shipping and Service Policy
Introduction
Golden Offices Pakistan is dedicated to providing our customers with reliable and efficient services. This Shipping and Service Policy outlines the terms and conditions regarding the delivery of our services and physical products.
Services We Provide
- UK Virtual Address
- UK Company Formation
- VAT Number Application
- UK Physical Number
- Confirmation Statement Filing
- Company Name Change Service
Shipping Policy for Physical Products
UK Physical Number
Processing Time
- Orders are processed within 1-2 business days after completing the KYC process.
Shipping Time
- Domestic (within Pakistan): 3-5 business days.
Shipping Charges
- Shipping is free for the first delivery attempt. If the delivery attempt fails and the parcel is returned to Golden Offices Pakistan, the customer will be responsible for paying the shipping charges for the second attempt.
Tracking Information
- Once your order is shipped, you will receive a tracking number via email to monitor your shipment status.
Delays
- We strive to deliver your order within the estimated time frame. However, delays may occur due to unforeseen circumstances. We appreciate your understanding and patience in such cases.
Service Delivery Policy
Digital Services
For services such as UK Virtual Address, UK Company Formation, VAT Number Application, Confirmation Statement Filing, and Company Name Change Service, the delivery process is as follows:
Service Initiation
- After receiving payment confirmation, we will initiate the service within 1-2 business days.
Communication
- You will receive an email confirming the initiation of your service and providing any necessary instructions or documentation required from your end.
Completion Time
- The completion time for each service varies depending on the complexity and the processing time required by relevant authorities. We will keep you informed of the progress and estimated completion time.
Support
- Our support team is available to assist you with any questions or concerns you may have during the service delivery process. Please contact us at support@goldenoffices.co.uk for assistance.
Order Cancellation
Physical Products
- Orders for physical products can be canceled before the item is shipped. Once the item is shipped, the order cannot be canceled.
Digital Services
- Orders for digital services can be canceled before the initiation of the service. Once the service has been initiated, cancellations are not allowed. Please refer to our refund policy for more details.
Contact Us
If you have any questions about our Shipping and Service Policy, please contact us at:
Golden Offices Pakistan
Email: support@goldenoffices.co.uk
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